Windows 11 Taskbar File Explorer Keeps Crashing, BIB.dll_unloaded

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I used Windows 11, and the File Explorer on the taskbar keeps crashing. To find out the reason: Click Control Panel, then System and Security, then Security and Maintenance, then Maintenance, and finally, View reliability history. Locate the crashed software, and click to view the reason. Later, I found that explorer.exe crashed, BIB.dll_unloaded. Later investigation revealed that Windows 11 had installed Photoshop CS4. Yes, I happened to install it yesterday.

Issue: The File Explorer on my Windows 11 taskbar keeps crashing. To find out the reason:

  1. Click on Control Panel.
  2. Go to System and Security.
  3. Click on Security and Maintenance.
  4. Click on Maintenance.
  5. Click on View reliability history.
  6. Locate the crashed software and click to view the reason.

Later, I found that explorer.exe crashed, BIB.dll_unloaded. Upon further investigation, I discovered that the cause was the installation of Photoshop CS4 on Windows 11, which I had installed just yesterday.

Solution:

  1. Open the registry editor.
  2. Navigate to:
    HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\{C95FFEAE-A32E-4122-A5C4-49B5BFB69795}
    HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\{C95FFEAE-A32E-4122-A5C4-49B5BFB69795}
  3. Delete {C95FFEAE-A32E-4122-A5C4-49B5BFB69795} to resolve the issue.